Returns & Exchanges
At Source BMX, we want you to be 100% satisfied with your gear, which is why we offer a 90-day return policy on all unused items in their original packaging. Whether it's a fitment issue or a change of heart, we make the process of getting back on your bike as seamless as possible.
Return Process
- 1.Check Eligibility
Ensure your items are in new, uninstalled condition with all original tags and packaging intact within 90 days of purchase.
- 2.Start Your Return
Visit our online returns portal to enter your order number and email address to select the items you wish to send back.
- 3.Pack and Ship
Securely package your items and attach the provided return shipping label, then drop the parcel off at your nearest authorized carrier location.
- 4.Refund or Exchange
Once our warehouse team inspects your return, we will process your full refund or ship out your exchange item within 3-5 business days.